Next Generation TS is proud to announce that we are making communication with our account representatives even easier for our clients with our newly installed Live Chat program on our website. Our number one goal is to make our customers’ experience simpler, more streamlined, and more enjoyable. Live Chat will help make that happen.
Live Chat allows clients to contact any available representative with questions about their self-directed retirement plans during regular business hours via an instant message.
Next Generation’s Live Chat is easy to use—just log onto our website (http://NextGenerationTrust.com) and a box will appear at the bottom of your screen asking if you’d like to Live Chat with a Next Generation representative. If a box does not appear, simply scroll down and click on the Live Chat Online button at any point during your visit.
Have a question about fees, transactions, opening an account, or something else related to self-directed retirement plans? Just ask us! The representatives answering your Live Chat requests are the same ones you can reach via telephone or email, so rest assured, we always have experienced, knowledgeable team members fielding your questions.
Next Generation appreciates your continued support and loyalty while we expand to give you the best service possible. Should you have any questions or concerns, please do not hesitate to contact us toll free at (888) 857-8085 or by email at Info@NextGenerationTrust.com.