The Benefits of Personalized Service When You Work with a Boutique Custodial Firm
Published on October 7, 2024
In the realm of financial institutions as in any industry, the public has a choice of going with “the big guys” or boutique firms. This applies to boutique self-directed IRA firms as well—including Next Generation Trust Company. As a boutique IRA custodian and administrator specializing in self-directed IRAs (SDIRAs), we pride ourselves on the high-touch level of service we deliver to our clients every day.
Personalized SDIRA service
With Next Generation’s personalized SDIRA service, you are never just a number; you are a relationship that truly matters to our small staff of professionals. Our position as a boutique custodian of self-directed IRAs means our clients enjoy several key benefits.
Your safe investing is our priority – we check all your paperwork carefully to ensure everything is in order when you open a new account and verify your investment to avoid an obvious prohibited transaction. Once we have satisfied our internal reviews, we will then execute a transaction on your behalf.
No hoops to jump through – we make opening and funding an SDIRA more streamlined with our online starter kits and informational forms that are always available on our website.
White glove service – the Next Generation team is accessible during normal business hours by phone (no auto attendant) or email to answer your questions about your self-directed investments. In addition:
- Our employees are cross-trained so that virtually anyone in the office can answer your questions. If your first contact is unable to answer a question, he or she will find the answer for you or pass you on to someone more knowledgeable.
- We manage and submit all required reporting to the IRS, including Form 5498, which reports the fair market value (FMV) of the assets held within our clients’ IRAs annually. To ensure timely filing, we send reminders to our clients to provide us with the updated FMV. You can read more about FMVs and Form 5498 here.
Expertise in self-directed IRAs – many of our team members hold specialized SDIP (self-directed industry professional) certifications and some also hold CISP (certified IRA services professional) designations. Our expertise is also notable when clients want to make certain IRA rollovers or transfer their IRA from one custodian to Next Generation to receive better service.
Ongoing client education – Next Generation offers complimentary educational sessions and webinars for investors who want to learn more about the alternative assets allowed in SDIRAs. You can schedule your info session here and find our on-demand webinars here. We also post white papers about various topics related to investing in general and self-directed IRAs in particular.
Time to switch IRA providers?
If you’re not receiving the level of service you expect from your current IRA provider, it might be time to transfer your self-directed IRA to Next Generation for better service. As a boutique IRA firm with a focus on our clients’ best interests (and IRS regulations), you’ll get personalized service from a team of professionals who take our relationship with you very seriously. Want to know more? Contact Next Generation at NewAccounts@NextGenerationTrust.com or 888.857.8058.
